Your customers already live in WhatsApp. The question is whether anyone is there to answer them at 9 p.m. on a Sunday — or whether your agent is.
Always on, on the channel they already use
Agentura links an AI agent to your WhatsApp number so it can answer customers around the clock. You connect the number by scanning a QR code — exactly like adding WhatsApp Web from Settings → Linked devices — and from then on the agent fields incoming messages on that line. It handles product questions, books appointments, and explains your offers, without making anyone wait for office hours. The agent replies in plain conversation, the way your customers expect to chat.
Because it never sleeps, the slow leak of missed messages stops. Every inquiry gets a fast, on-brand answer, whether it arrives at noon or midnight.
It doesn’t just talk — it acts
A chatbot that only replies is a glorified FAQ. The real value shows up when the agent can do the thing the customer asked for. Through connectors, your WhatsApp agent can place an order or issue an invoice right inside the conversation — the customer asks, and the work actually happens.
The customer asks a question and walks away with the order placed, not just a promise that someone will get back to them.
One dashboard for every conversation
Every WhatsApp thread lands in a single dashboard alongside your other channels. You can read what each customer asked and how the agent answered, all in one place — no tab-hopping, no separate phone to babysit. When you want a fuller picture of a customer, the whole conversation is right there beside your webchat, email, and Telegram threads.
- 24/7 answers to product and service questions
- Appointment booking handled in the chat
- Real actions like placing orders and issuing invoices via connectors
- Offers and follow-ups made in the flow of the conversation
No-code setup, need-to-know data
Getting started doesn’t require a developer: you scan the QR code from the portal, and the agent starts answering — that’s the whole setup. WhatsApp comes with the Business plan (from €49/month), so it’s a deliberate step up from the free webchat tier rather than something to wire together by hand. And the agent stays disciplined about data — it only sees the information you choose to give it, on a strict need-to-know basis, so sensitive details aren’t floating where they don’t belong.
The result is a presence on WhatsApp that feels responsive and human, backed by an agent that can finish the job rather than just describe it.
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