Category: Channels

Put an AI agent on WhatsApp
Your customers already live in WhatsApp. The question is whether anyone is there to answer them at 9 p.m. on a Sunday — or whether your agent is.

Always on, on the channel they already use

Agentura links an AI agent to your WhatsApp number so it can answer customers around the clock. You connect the number by scanning a QR code — exactly like adding WhatsApp Web from Settings → Linked devices — and from then on the agent fields incoming messages on that line. It handles product questions, books appointments, and explains your offers, without making anyone wait for office hours. The agent replies in plain conversation, the way your customers expect to chat.

Because it never sleeps, the slow leak of missed messages stops. Every inquiry gets a fast, on-brand answer, whether it arrives at noon or midnight.

It doesn’t just talk — it acts

A chatbot that only replies is a glorified FAQ. The real value shows up when the agent can do the thing the customer asked for. Through connectors, your WhatsApp agent can place an order or issue an invoice right inside the conversation — the customer asks, and the work actually happens.

The customer asks a question and walks away with the order placed, not just a promise that someone will get back to them.

One dashboard for every conversation

Every WhatsApp thread lands in a single dashboard alongside your other channels. You can read what each customer asked and how the agent answered, all in one place — no tab-hopping, no separate phone to babysit. When you want a fuller picture of a customer, the whole conversation is right there beside your webchat, email, and Telegram threads.
- 24/7 answers to product and service questions
- Appointment booking handled in the chat
- Real actions like placing orders and issuing invoices via connectors
- Offers and follow-ups made in the flow of the conversation
No-code setup, need-to-know data

Getting started doesn’t require a developer: you scan the QR code from the portal, and the agent starts answering — that’s the whole setup. WhatsApp comes with the Business plan (from €49/month), so it’s a deliberate step up from the free webchat tier rather than something to wire together by hand. And the agent stays disciplined about data — it only sees the information you choose to give it, on a strict need-to-know basis, so sensitive details aren’t floating where they don’t belong.

The result is a presence on WhatsApp that feels responsive and human, backed by an agent that can finish the job rather than just describe it.

Put your agent on WhatsApp →
June 13, 2026
Run a Telegram agent for your business
Telegram is fast, open, and where a lot of your customers and team already are. Give them an agent that’s just as quick to respond.

The same brain, a new channel

Agentura runs agents on Telegram using the exact same agent brain that powers every other channel. It answers questions, books appointments, and takes real actions through connectors — there’s no second-rate, channel-specific version. What your agent knows and can do on the web or on WhatsApp, it knows and can do on Telegram too.

That consistency matters: customers get the same answers and the same quality no matter where they reach you.

Support, internal bots, and communities

Telegram isn’t only a support line. The same agent works as an internal bot for your team and as a helpful presence in your communities and group chats. One setup, several jobs.
- Customer support that answers and acts, not just deflects
- Internal bots that help your team get things done
- Community channels where members get instant, accurate replies
An agent that can only chat is a fancy FAQ. The interesting part starts when it can place the order or issue the invoice the conversation was actually about.

Connect it without code

You don’t write any code to put your agent on Telegram. You connect the channel, and the agent starts working. When you’re ready to give it more capability, connectors let it move from talking to doing — placing orders, issuing invoices, and more, depending on what you’ve enabled.

Everything in one dashboard

Telegram conversations don’t live in a silo. They flow into the same unified dashboard as the rest of your channels, so you always have full visibility — you can follow what’s happening and review exactly what the agent said and did, conversation by conversation. One view, every channel, full context.

For a channel that prizes speed, that’s a fitting match: an agent that’s instant to respond and consistent across everywhere your business shows up.

Run a Telegram agent for your business →
June 12, 2026
Add an AI chat widget to your website
Your website gets visitors with questions every day. A chat widget turns those quiet moments of hesitation into conversations — answered instantly, on your own site.

Drop in one script, start answering

Agentura gives you an embeddable website chat widget — a small embed script you add to your site. Once it’s in, visitors can chat with your agent right where they already are, without leaving the page or hunting for a contact form. The agent answers questions, helps people find what they need, and keeps the conversation moving toward a decision.

It’s the difference between a visitor bouncing with an unanswered question and a visitor getting a clear answer in seconds.

Make it look like yours

The widget is themeable, so it fits the look of your site rather than feeling like a bolted-on box from somewhere else. Your visitors should feel like they’re talking to your business — the widget is built to blend in.

The best chat widget doesn’t announce itself. It just feels like part of your site, ready the moment a visitor has a question.

Safe by default for public visitors

A widget on a public page talks to anyone who shows up, so strict security rules always apply to public visitors. That guardrail is on by default — the agent stays helpful within its bounds, so opening a chat to the world doesn’t mean opening up everything behind it.

Every chat in one place — and it’s free to start

Conversations from the widget appear in your dashboard alongside your other channels, so nothing gets lost and you always have the full picture of what visitors are asking. And there’s a low barrier to begin: website chat is included in the free tier, so you can put an agent on your site and see the conversations roll in before committing to anything.
- Simple embed — one small script
- Themeable to match your brand
- Secure by default for public visitors
- Unified dashboard for every conversation
Add a chat widget to your website →
June 11, 2026
Your agent can answer the phone

Not every customer wants to type. Some just want to talk — and now your agent can hold a real conversation in natural speech.

An agent that speaks, not just writes

Agentura supports voice agents through an ElevenLabs voice adapter, so your agent can talk with callers in natural speech. It listens, understands, and responds in a real conversation — the kind of back-and-forth a caller expects, rather than a rigid menu of press-one-for-this options. You pick the voice and the greeting it opens with, in the language your customers speak.

For the customer, it feels like reaching someone who’s actually there and ready to help.

The same knowledge, on the line

The voice agent isn’t a separate, stripped-down system. It runs the very same agent as your text channels — the same SOUL, the same memory, knowledge files, and connectors. So whatever your agent can answer in chat, it can answer out loud — and whatever it can do through connectors, it can do for a caller too.

A voice agent that only reads a script is an answering machine with better manners. The point is that it knows your business and can act on what the caller needs.

Phone support and reception that picks up

This is a natural fit for phone support and reception. Callers get answers immediately instead of waiting on hold, and routine calls get handled without tying up a person for every question. You set the hours your agent covers; outside them, it falls back to voicemail or a redirect, so nothing is dropped on the floor.

Because the voice agent is the same agent you use everywhere else, it brings the same knowledge and connectors to the call — it works from the context it already has, not a separate cut-down brain. And when a call needs a person, your team can step in and take over the conversation.

One agent, every way customers reach you

Voice rounds out the picture: chat on your site, messages on WhatsApp and Telegram, and the phone — all the same agent underneath. Your customers choose how they want to reach you, and they get a consistent, capable response either way.

It’s reception that’s always awake, phone support that doesn’t run out of patience, and a voice that actually knows your business. Telephony runs through ElevenLabs and Twilio, so calls reach your agent on a real line.

Let your agent answer the phone →

June 10, 2026